$2.99 Flat Rate Shipping on orders of $14.99 or less
$3.99 Flat Rate Shipping on orders between $15 - $34.99
WE ONLY SHIP WITHIN THE USA. THIS INCLUDES HAWAII, ALASKA, PUERTO RICO, P.O. BOXES, APO, FPO, AND DPO ADDRESSES
PANDEMIC + SUPPLY CHAIN IMPACT: DUE TO UNPRECEDENTED CIRCUMSTANCES, YOUR SHIPMENT MAY BE DELAYED. WE APPRECIATE YOUR PATIENCE.
RETURNS
THANK YOU FOR SHOPPING WITH US! PLEASE NOTE THAT WE DON’T OFFER PRODUCT RETURNS AT THIS TIME.
ONCE ORDERS HAVE BEEN PLACED THEY CANNOT BE MODIFIED OR CANCELED.
HAIR CARE PRODUCT POLICY
EXCHANGE
IF A HAIR CARE PRODUCT IS NOT RIGHT FOR YOUR HAIR TYPE, PLEASE LET US KNOW WITHIN 30 DAYS OF PURCHASE AT HELLO@AQUAGE.COMTO INITIATE AN EXCHANGE FOR A PRODUCT THAT SUITS YOU BETTER! PLEASE NOTE: EXCHANGES ARE SUBJECT TO A $5.99 RESTOCKING FEE FOR EACH PRODUCT.
REFUND
IF YOU BELIEVE YOUR HAIR CARE PRODUCT IS DEFECTIVE, PLEASE SEND US PHOTOGRAPHS FOR REVIEW AT HELLO@AQUAGE.COM. WE WILL ISSUE A FULL OR PARTIAL REFUND IF THE PRODUCT IS DEFECTIVE.
WE ARE UNABLE TO PROCESS EXCHANGES OR REFUNDS ON AQUAGE PRODUCTS PURCHASED FROM A RETAILER PARTNER. PLEASE CONTACT THE RESPECTIVE RETAILER’S CUSTOMER SERVICE TEAM DIRECTLY FOR INFORMATION ON THEIR RETURN POLICY.
